Privacy Policy

Introduction

eea77 is Bangladesh's trusted online casino and sports betting platform. We are fully committed to protecting the privacy and personal data of every user who registers, plays, deposits, or interacts with our services at eea77.club. This Privacy Policy explains in plain language what personal information we collect, why we collect it, how we use and store it, who we share it with, and what rights you hold as an eea77 member.

By accessing or using eea77, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. If you do not agree with any part of this document, please discontinue use of the platform and contact our support team for assistance with account closure.

This policy applies to all visitors, registered members, and users of eea77 services — whether accessed via mobile browser, desktop browser, or any eea77 application — across all regions including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond.

Information We Collect

eea77 collects personal information through several channels in order to operate its platform securely and deliver a high-quality gaming and betting experience. The categories of information we collect are outlined below.

Account Registration Data

• Full name, date of birth, and gender (required to verify age eligibility — players must be 21 or older)
• Valid email address and mobile phone number (used for account communications and two-factor authentication)
• Residential address, city, and country (Dhaka, Chittagong, Sylhet, and other Bangladesh locations accepted)
• Government-issued ID details for identity verification and KYC compliance purposes

Financial & Transaction Data

• Payment method details such as bKash wallet numbers, Nagad account references, and Rocket mobile banking identifiers
• Deposit and withdrawal amounts, timestamps, and transaction references
• Bonus redemption records, wagering activity summaries, and account balance history

Technical & Usage Data

• IP address, device type, operating system version, and browser type collected at login and during active sessions
• Pages visited, games launched, betting markets browsed, session duration, and clickstream patterns
• Cookies, local storage tokens, and similar tracking technologies (see Cookies section for full details)

How We Use Your Information

All data collected by eea77 serves a specific and lawful purpose. We do not use your personal information beyond what is necessary for the following objectives:

• Creating and managing your eea77 player account, including account verification, password recovery, and identity confirmation
• Processing deposits and withdrawals securely via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banking channels
• Delivering customer support, responding to enquiries, handling disputes, and resolving account issues in a timely manner
• Complying with responsible gaming obligations, including detecting patterns of problem gambling and enforcing 21+ age restrictions
• Sending account notifications, promotional offers, and bonus alerts — only to users who have opted in to marketing communications
• Improving platform performance, game recommendations, and user experience through anonymised behavioural analytics

Legal Basis for Processing

eea77 processes personal data on the following lawful grounds, depending on the nature and purpose of each processing activity:

• Contractual necessity — processing required to fulfil our service agreement with you (account management, payment processing, game access)
• Legitimate interests — fraud prevention, platform security, responsible gaming enforcement, and service quality improvement
• Legal obligation — compliance with applicable anti-money laundering (AML) requirements, KYC obligations, and age verification laws
• Consent — marketing communications and non-essential cookies where you have provided explicit, withdrawable consent

Sharing of Your Information

eea77 does not sell, trade, or rent your personal information to any third party. We may share data only in the limited and specific circumstances described below.

Service Providers

We engage carefully selected third-party service providers — including payment processors, KYC verification partners, cloud hosting providers, and customer support platforms — who act as data processors on our behalf under strict contractual data protection obligations. These partners are prohibited from using your data for any purpose other than delivering the specific service contracted with eea77.

Legal & Regulatory Obligations

We may be required to disclose personal data to law enforcement, regulatory authorities, or judicial bodies when compelled by a valid legal order, warrant, or statutory obligation. In such cases, eea77 will comply with applicable law while taking reasonable steps to notify affected users where legally permissible.

Business Transfers

In the event of a merger, acquisition, or asset sale involving eea77, user data may be transferred to the successor entity. We will provide advance notice of any such transfer and ensure the receiving party maintains equivalent data protection standards prior to completing the transfer.

Payment & Financial Data

eea77 takes the security of financial transactions extremely seriously. All deposits and withdrawals processed through bKash, Nagad, Rocket, Upay, and card-based payment networks are handled using encrypted, tokenised payment flows. We do not store full card numbers, CVV codes, or complete mobile banking PINs on our servers.

Transaction records are retained to meet the following operational and compliance requirements:

• Dispute resolution and chargeback management for deposits and withdrawals
• Anti-money laundering (AML) record-keeping obligations that may require retention of financial records for a defined statutory period
• Auditing of bonus and wagering activity to prevent fraud and ensure fair play across cricket betting, slots, and live casino games

If you have questions about a specific transaction or payment record, please contact our support team directly using the email address provided in the Contact section below.

Cookies & Tracking Technologies

eea77 uses cookies and similar tracking technologies to ensure the platform functions correctly, remembers your preferences, and helps us understand how users interact with our site. Cookies are small text files placed on your device when you visit eea77.club.

Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and support security features. Essential cookies cannot be disabled without breaking core platform functionality.

Analytics Cookies

With your consent, we use anonymised analytics cookies to understand aggregate user behaviour — such as which game categories are most popular, how navigation flows work, and where users encounter difficulty. This data is used exclusively to improve eea77 for all players and is never linked back to your personal identity.

Managing Your Cookie Preferences

You may manage or withdraw consent for non-essential cookies at any time through your browser settings or by contacting our support team. Please note that disabling certain cookies may affect the quality of your experience on eea77.club, including the remembering of game preferences and session continuity.

Data Retention

eea77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Account data is retained for the duration of the active account plus a post-closure period mandated by AML and financial record-keeping requirements. Marketing preferences and communication history are deleted promptly upon request or upon opt-out.

Anonymised and aggregated data (data from which no individual can be identified) may be retained indefinitely for statistical and product improvement purposes, as it no longer constitutes personal data under applicable privacy frameworks.

Your Privacy Rights

As an eea77 member, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us at the email address listed inthe Contact section below.

• Right of access — request a copy of all personal data eea77 holds about you
• Right to rectification — request correction of inaccurate or incomplete personal data held on your account
• Right to erasure — request deletion of your personal data where we no longer have a lawful basis to retain it
• Right to restrict processing — request that we limit how we process your data while a dispute or review is pending
• Right to data portability — receive a structured, machine-readable copy of data you have provided to eea77
• Right to withdraw consent — withdraw previously given consent for marketing communications or non-essential cookies at any time without penalty

We will acknowledge your request within 3 business days and aim to resolve all privacy rights requests within 30 calendar days. In complex cases, we may extend this period and will notify you if an extension is required.

Security Measures

eea77 implements a layered security architecture to protect all personal data stored and processed on our platform. Our security measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive personal records, role-based access controls limiting staff access to data on a strict need-to-know basis, regular security audits, and real-time fraud monitoring systems that detect unusual account activity and flag potential breaches immediately.

While eea77 employs industry-standard security practices, no digital platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify affected users promptly and take all necessary remediation steps in accordance with applicable data protection obligations.

Age Restriction Policy

eea77 strictly prohibits use of its platform by any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. During account registration, all users are required to confirm that they are 21 years of age or older. Where our KYC process identifies a user who is under the required age, the account will be closed immediately and any deposited funds will be returned in accordance with our terms.

If you believe a minor has registered on eea77, please report this immediately to our support team via email so that we may investigate and take appropriate action without delay.

Third-Party Links

eea77.club may from time to time reference or display content related to third-party payment providers or game studios. eea77 is not responsible for the privacy practices of any third-party service, provider, or linked platform. We encourage users to review the privacy notices of any external service before providing personal data to that service. This Privacy Policy applies exclusively to eea77.club and its owned properties.

Changes to This Privacy Policy

eea77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered members via email or an in-platform notification. The current version of this Privacy Policy is always accessible at eea77.club/privacy-policy.

Your continued use of eea77.club after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed about how your data is protected.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data eea77 holds about you, our dedicated privacy support team is here to assist.

Email: [email protected] (plain text — not a clickable link)

We aim to respond to all privacy-related enquiries within 3 business days. For urgent account security matters, please indicate this clearly in your message subject line so our team can prioritise your request accordingly.